Grounded answers
Replies drawn only from the client’s policies, FAQs and catalogue, so it doesn’t make things up.
AI Live demo
A support desk that never sleeps.
Meet Nova, a customer-support assistant for Kora Home, a sample homeware store. It tracks orders, explains returns, recommends products and knows when to hand over to a person. Go ahead — talk to it.
Demo mode Scripted, context-aware replies on sample data. Kora Home is fictional and nothing here is connected to a real store.
01 Try it
Ask anything a shopper would.
Tap a suggestion or type your own question. Try “where is order 4821?”, “I want to return a lamp”, “gift ideas under ₹2,000” or “can I talk to someone?”
- Understands free-text questions, not just buttons.
- Remembers context — ask “when will it arrive?” after giving an order number.
- Answers with rich cards: order status, return steps, product picks.
- Hands over to a person and collects details when it should.
NovaKora Home support · replies instantly
Demo mode · sample store data
02 Under the hood
What a production build adds.
This demo runs on a small intent engine so it works for every visitor without an AI key. A client build swaps it for a language model trained on the business’s own policies and catalogue, connected to its real systems.
Live order data
Order lookups through the store’s platform (Shopify, WooCommerce or a custom API) with customer verification.
Smooth hand-off
Hands complex or sensitive cases to a person via WhatsApp, email or the CRM, with the full transcript.
Learns from gaps
Unanswered questions are logged so the knowledge base keeps improving week by week.
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